“TouchStar Technologies have been fantastic in how they’ve tailored their solution to Flogas. The pace at which they can adapt the system to meet our need to continuously improve our service has been instrumental in adding so much value into our service proposition.

The company has been essential in providing real-time delivery data so that that speed of rescheduling, that speed of customer context, where we have or haven’t delivered, is key to our service offering.”

Tim Eaton, Head of Logistics and Supply Chain, Flogas


  • Paperless & Automated System reduces error rates
  • Save time & money wasted in the search for lost POD paperwork
  • Optimised delivery performance resulting in enhanced customer satisfaction
  • Fuel reduction & improved carbon footprint through efficient routing
  • Enhanced safety of drivers and the general public through automated vehicle reminders & checks.
  • Optimise your compliance. Ability to show vehicle Check documents on mobile device in the event they are stopped by VOSA. Vehicle Check documents can be viewed at the roadside for the previous 30 days.


  • Improved cash flow & reduced debtor days through faster invoicing
  • Rapid ROI through improvements in workforce productivity
  • Quickly view productivity by individual resource or vehicle, enabling you to determine sources of profit or loss
  • PODs are instantly emailed to all relevant personnel …. No more waiting for drivers to return or manual transfer of paperwork between depot and HQ
  • Associated reduction in volume of credit notes
  • Onsite disputes can be actioned immediately (either resolved on site, or the depot can be notified so mistakes can be rectified quickly)
  • Ability to customise the descriptions used to record discrepancies. Fewer mistakes arising from poor driver handwriting
  • The Fuelstar System optimises delivery runs to ensure an optimal drop sequence based on historic route intelligence resulting in reduced manual route planning, fuel saving & more jobs completed


  • Adoption of Microsoft Azure provides an inherently flexible platform. By use of the cloud, infrastructure can now be delivered at the click of a switch within single or multiple locations.
  • System is scalable and can match varying bandwidth requirements, automatically aligning itself to take account of demand fluctuations or organic growth of business
  • Software as a service (SAAS) - Instead of installing and maintaining software yourself, you simply access it via the Internet, freeing yourself from complex software and hardware management. Access to Fuelstar applications is easy, the only requirement is an Internet connection. Each user can easily customize applications to fit their business processes without affecting the common infrastructure. These customisations are unique to each company or user and are always preserved through regular upgrades, with less customer risk and much lower adoption costs.
  • Cloud-based system only transfers updated files. Reliable transmission of data can be achieved even in instances where connectivity is intermittent or unreliable.
  • A comprehensive API integration capability with a full guide and personal support from an in-house engineer to get you up and running in the shortest possible time. Full published interface API with comprehensive manual, telephone or onsite support
  • The customer Portal can be configured for multiple customers allowing them to input their own jobs, monitor /track their jobs in real time, recall and view POD photos and videos. The net result is increased customer satisfaction
  • Software designed to ISO27001 standards